Frequently Asked Questions
Everything you need to know about bringing light and comfort into your home.
What is the average shipping time for large furniture items?
Standard shipping for furniture and large decor items typically takes 7-14 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, Lightcove Store ships to the continental United States and Canada. We are working on expanding our delivery zones to include Europe and Australia in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture.
Are your lighting products energy efficient?
Yes, the majority of our lighting fixtures are compatible with LED bulbs and are designed to meet modern energy-saving standards to help reduce your electricity costs.
How do I track my order status?
Once your order is placed, you can visit our 'Track Order' page and enter your order number and email address to see real-time updates on your shipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for qualifying purchases.