Returns & Exchanges
At Lightcove Store, we want you to be completely satisfied with your home decor and lighting. If your purchase isn't a perfect fit, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and instruction manuals are included to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing